UX — User Experience

Definition: The overall experience a user has with a product, including ease of use, efficiency, and emotional response. UX is broader than UI.

Example

Booking a flight has UI (the screen) and UX (how you feel when the seat-selector confuses you for 8 minutes).

When you'll hear it

UX shows up most often in engineering planning, architecture reviews, and sprint retrospectives. When someone uses it, they're usually referring to user experience — and they expect the room to already know what that means.

FAQs

UI vs UX?

UI is what it looks like. UX is what it feels like. A beautiful UI can still have terrible UX.

What does UX stand for?

UX stands for User Experience.

What does UX mean in technology and engineering?

The overall experience a user has with a product, including ease of use, efficiency, and emotional response. UX is broader than UI.

Where will I hear UX used at work?

UX comes up most often in engineering planning, architecture reviews, and sprint retrospectives. It's used as shorthand for user experience, so people assume you already know the term.